MyPay - Business Suite (POS + ERP + Accounting)

TABLE OF CONTENTS

1.Executive Summary

2.Our Approach: Buy & Customize

3.Build vs Buy Comparison

4.Solution Overview

5.POS Features

6.ERP & Accounting Features

7.Malaysia & Indonesia Compliance

7A.Multi-Currency & Multi-Country Support

7B.Easy Integration with Hardware

8.Customization Scope

9.Implementation Timeline

10.Commercial Model & Licensing

11.Terms & Conditions

01EXECUTIVE SUMMARY

We propose acquiring a proven, market-ready POS + ERP integrated software platform from a third-party vendor and customizing it to meet EJ-Groups' specific requirements. This approach delivers a complete solution in 3 months instead of 10+ months for custom development, with significantly lower risk and proven technology.

3 Months

From Start to Go-Live

Why Buy & Customize?

Faster Deployment

3 Months

vs 10+ months for custom build

Lower Risk

Proven

Already tested in production

Cost Effective

40-60%

Lower than custom development

Immediate Value

Day 1

Core features work out of box

One Integrated System

POS transactions automatically flow to accounting. Inventory updates in real-time. Payroll integrates with HR. No manual data entry, no reconciliation nightmares, no multiple systems to manage. Everything in one place.

02OUR APPROACH: BUY & CUSTOMIZE

Rather than building from scratch, we will acquire a comprehensive POS + ERP software platform that already includes 80-90% of required functionality, then customize the remaining 10-20% to perfectly fit EJ-Groups' specific needs.

The Smart Approach

Component	What We Get
Base Software	Purchase proven POS + ERP platform with full source code access, including all core modules (POS, Inventory, Accounting, HR, Payroll)
Customization	Modify and extend the software to match EJ-Groups' specific workflows, branding, and unique business requirements
Integration	Connect to existing systems, payment gateways, and Malaysian government portals (SST, EPF, SOCSO)
Localization	Ensure full Malaysian compliance, local payment methods, and statutory requirements

                Why This Makes Sense
                POS systems are not unique — Table management, order taking, kitchen display are solved problems
Accounting standards are universal — GL, AR, AP work the same everywhere
Payroll rules are documented — EPF, SOCSO, PCB have fixed formulas
Your uniqueness is in operations — We customize for your specific workflows

            

03BUILD VS BUY COMPARISON

Build From Scratch

10+ Months

Custom Development

✗ Long development timeline
✗ High development cost
✗ Untested code, more bugs
✗ Risk of project delays
✗ Learning curve for dev team
✗ No revenue until completion
○ Full control over codebase
○ Custom architecture

★ Recommended

Buy & Customize

3 Months

Proven Platform + Customization

Fast time to market
40-60% cost savings
Battle-tested, stable code
Predictable delivery
Immediate core functionality
Start earning sooner
Full source code ownership
Focus effort on what's unique

The Bottom Line

Building a POS + ERP from scratch means reinventing wheels that have already been perfected. The buy & customize approach lets us stand on the shoulders of giants — getting proven technology and focusing our energy on making it perfect for EJ-Groups.

04SOLUTION OVERVIEW

Complete Bundle Package: POS + ERP + Accounting delivered as a single integrated solution. The platform combines front-of-house POS operations with complete back-office ERP and full accounting system — all in one with seamless data flow.

POS System

Front-of-House Operations

Multi-outlet management
Table & order management
Kitchen Display System (KDS)
Club/Bar VIP features
QR ordering & member app
Payment processing
Real-time reporting

ERP + Accounting

Back-Office Management

Full accounting (GL, AR, AP)
Bank reconciliation
HR & employee management
Payroll with statutory
Inventory & warehouse
Procurement & vendors
Fixed assets
Financial reporting

Complete Bundle Package

POS + ERP + Accounting: You get all three systems as one integrated bundle. Not sold separately. This ensures complete business management from front-of-house sales to back-office ERP and full accounting system, all working seamlessly together from day one.

Seamless Integration

POS Action	Automatic ERP Result
Sale completed at terminal	→ Revenue posted to GL, inventory reduced, AR updated if credit sale
Payment received	→ Cash/bank entry created, daily banking prepared
Stock transfer between outlets	→ Inventory adjusted, journal entries posted automatically
Staff clocks in/out	→ Attendance recorded, payroll hours calculated
Purchase order received	→ Stock increased, AP created, cost updated

Integration Flow Diagrams - Business Scenarios

See how POS + ERP + Accounting work together automatically across different business operations:

Scenario 1: Restaurant Sale (Cash & Card Payment)POS Terminal

                                Waiter takes order:

                                • 2x Nasi Goreng @ RM18

                                • 1x Teh Tarik @ RM4

                                • Total: RM40 (incl. SST 6%)
                            
→
ERP System

                                • Order sent to KDS

                                • Ingredients reserved

                                • Table status updated
                            
→
Accounting

                                No entry yet

                                (order pending)
                            
↓
KITCHEN PREPARES FOOD
POS Terminal

                                Kitchen confirms:

                                • Order complete

                                • Food served to customer
                            
→
ERP System

                                • Order status: Served

                                • Table time tracked

                                • Performance metrics
                            
→
Accounting

                                No entry yet

                                (not paid)
                            
↓
PAYMENT RECEIVED
Payment

                                RM40 received:

                                • Cash: RM20

                                • Card: RM20

                                • Print receipt
                            
→
ERP System

                                • Inventory reduced

                                • Recipe costing applied

                                • Sales report updated

                                • Staff performance tracked
                            
→
Auto Journal Entry
Dr. Cash RM20
Dr. Bank RM20
Cr. Sales RM37.74
Cr. SST Payable RM2.26
Dr. COGS RM12
Cr. Inventory RM12
                            
↓
END OF DAY
POS Terminal

                                Cash drawer:

                                • Reconciliation

                                • Count & verify cash
                            
→
ERP System

                                • Daily sales report

                                • Banking slip prepared

                                • Variance report (over/short)
                            
→
Auto Journal Entry

                                When cash deposited:

                                Dr. Bank RM20

                                Cr. Cash RM20

Scenario 2: Inventory Purchase (Credit Terms)Purchase Order

                                Supplier: ABC Food Supplies

                                • 50kg Rice @ RM80

                                • 200 Eggs @ RM0.50

                                • SST 6%: RM6

                                Total: RM106

                                Terms: Net 30 days
                            
→
Inventory System

                                • PO status: Pending

                                • Expected delivery set

                                • On-order tracked
                            
→
Accounting

                                No entry yet

                                (PO is commitment only)
                            
↓
GOODS DELIVERED
Goods Received (GRN)

                                • Warehouse scans items

                                • Quality check

                                • GRN generated
                            
→
Inventory Updated

                                • Rice: +50kg

                                • Eggs: +200 pcs

                                • Reorder alerts cleared

                                • Available all outlets
                            
→
Auto Journal Entry
Dr. Inventory (Rice) RM80
Dr. Inventory (Eggs) RM20
Dr. SST Input Tax RM6
Cr. Accounts Payable RM106
Due: 30 days from today
↓
SUPPLIER INVOICE RECEIVED
Invoice Received

                                3-Way Matching:

                                • PO

                                • GRN

                                • Invoice

                                • Approve for payment
                            
→
Inventory System

                                • No change

                                • Already updated at GRN
                            
→
Accounting

                                No entry

                                (already recorded at GRN)

                                • Payment reminder: Day 30

                                • AP aging updated
                            
↓
PAYMENT MADE (DAY 25)
Payment Made

                                • Bank transfer: RM106

                                • Payment voucher

                                • Payment ref sent to supplier
                            
→
Inventory System

                                • No change

                                • Supplier rating updated

                                • Payment history logged
                            
→
Auto Journal Entry
Dr. Accounts Payable RM106
Cr. Bank Account RM106
Supplier balance cleared

                                Payment history updated

Scenario 3: Monthly Payroll Processing
                    
                        
                            Step
                            POS/HR Action
                            ERP Processing
                            Accounting Entry
                        

                            1
                            Employee: Ahmad (Waiter)
• Clock-in/out at POS terminal daily
• Biometric fingerprint scan
• Month total: 184 hours
                            → Attendance auto-tracked
→ Overtime calculated (24hrs)
→ Late arrivals logged
→ Break times deducted
                            No entry (not yet payroll run)
                        

                            2
                            Month end - Run payroll
Basic Salary: RM2,500
Overtime: RM300
Service Charge: RM450
                            → Calculate deductions:
  • EPF (11%): RM357.50
  • SOCSO: RM63.15
  • EIS: RM7.85
  • PCB Tax: RM180
→ Net Pay: RM2,641.50
                            Dr. Salary Expense RM2,500
Dr. Overtime Expense RM300
Dr. Service Charge Expense RM450
Dr. EPF Employer (12%) RM390
Dr. SOCSO Employer RM84.20
Dr. EIS Employer RM7.85
Cr. Salary Payable RM2,641.50
Cr. EPF Payable RM747.50
Cr. SOCSO Payable RM147.35
Cr. EIS Payable RM15.70
Cr. Tax Payable (PCB) RM180
                        

                            3
                            Salary payment
• Bank transfer to employee
• Payslip generated & emailed
                            → Payment status: Paid
→ Payslip accessible in employee portal
                            Dr. Salary Payable RM2,641.50
Cr. Bank Account RM2,641.50
                        

                            4
                            Statutory payments (by 15th)
• EPF to KWSP
• SOCSO to PERKESO
• PCB to LHDN
                            → Generate statutory forms:
  • Form A (EPF)
  • Form 8A (SOCSO)
  • e-PCB submission
→ Payment file for bank
                            Dr. EPF Payable RM747.50
Dr. SOCSO Payable RM147.35
Dr. EIS Payable RM15.70
Dr. Tax Payable RM180
Cr. Bank Account RM1,090.55
                        

                

Step	POS/HR Action	ERP Processing	Accounting Entry
1	Employee: Ahmad (Waiter) • Clock-in/out at POS terminal daily • Biometric fingerprint scan • Month total: 184 hours	→ Attendance auto-tracked → Overtime calculated (24hrs) → Late arrivals logged → Break times deducted	No entry (not yet payroll run)
2	Month end - Run payroll Basic Salary: RM2,500 Overtime: RM300 Service Charge: RM450	→ Calculate deductions: • EPF (11%): RM357.50 • SOCSO: RM63.15 • EIS: RM7.85 • PCB Tax: RM180 → Net Pay: RM2,641.50	Dr. Salary Expense RM2,500 Dr. Overtime Expense RM300 Dr. Service Charge Expense RM450 Dr. EPF Employer (12%) RM390 Dr. SOCSO Employer RM84.20 Dr. EIS Employer RM7.85 Cr. Salary Payable RM2,641.50 Cr. EPF Payable RM747.50 Cr. SOCSO Payable RM147.35 Cr. EIS Payable RM15.70 Cr. Tax Payable (PCB) RM180
3	Salary payment • Bank transfer to employee • Payslip generated & emailed	→ Payment status: Paid → Payslip accessible in employee portal	Dr. Salary Payable RM2,641.50 Cr. Bank Account RM2,641.50
4	Statutory payments (by 15th) • EPF to KWSP • SOCSO to PERKESO • PCB to LHDN	→ Generate statutory forms: • Form A (EPF) • Form 8A (SOCSO) • e-PCB submission → Payment file for bank	Dr. EPF Payable RM747.50 Dr. SOCSO Payable RM147.35 Dr. EIS Payable RM15.70 Dr. Tax Payable RM180 Cr. Bank Account RM1,090.55

Scenario 4: Corporate Credit Sale (B2B)
                    
                        
                            Step
                            POS/ERP Action
                            Customer Account
                            Accounting Entry
                        

                            1
                            Corporate customer: XYZ Sdn Bhd
• Lunch catering order RM500
• Select "Credit Account"
• Credit limit: RM5,000
• Terms: Net 30 days
                            → Credit check passed
→ Available credit: RM4,500
→ Invoice auto-generated
→ e-Invoice submitted to MyInvois
                            Dr. Accounts Receivable RM500
Cr. Sales Revenue RM471.70
Cr. SST Payable RM28.30

Dr. Cost of Goods Sold RM180
Cr. Inventory RM180

Due date: 30 days
                        

                            2
                            Invoice sent to customer
• Email with PDF + e-Invoice QR
• Payment reminder scheduled
                            → Outstanding: RM500
→ Aging: 0-30 days
→ Reminder: Day 25 (if unpaid)
                            No entry
                        

                            3
                            Payment received (Day 28)
• Bank transfer RM500
• Match with invoice
                            → Outstanding: RM0
→ Payment history updated
→ Credit limit restored to RM5,000
→ Customer rating: Good (on-time)
                            Dr. Bank Account RM500
Cr. Accounts Receivable RM500
                        

                            ALT
                            Scenario: Payment overdue (Day 45)
• Auto reminder sent Day 35
• Credit hold applied Day 40
                            → Outstanding: RM500
→ Aging: 31-60 days (overdue)
→ Credit hold: Cannot place new orders
→ Escalation to collections team
                            No entry (still receivable)

If eventually bad debt:
Dr. Bad Debt Expense RM500
Cr. Accounts Receivable RM500
                        

                

Step	POS/ERP Action	Customer Account	Accounting Entry
1	Corporate customer: XYZ Sdn Bhd • Lunch catering order RM500 • Select "Credit Account" • Credit limit: RM5,000 • Terms: Net 30 days	→ Credit check passed → Available credit: RM4,500 → Invoice auto-generated → e-Invoice submitted to MyInvois	Dr. Accounts Receivable RM500 Cr. Sales Revenue RM471.70 Cr. SST Payable RM28.30 Dr. Cost of Goods Sold RM180 Cr. Inventory RM180 Due date: 30 days
2	Invoice sent to customer • Email with PDF + e-Invoice QR • Payment reminder scheduled	→ Outstanding: RM500 → Aging: 0-30 days → Reminder: Day 25 (if unpaid)	No entry
3	Payment received (Day 28) • Bank transfer RM500 • Match with invoice	→ Outstanding: RM0 → Payment history updated → Credit limit restored to RM5,000 → Customer rating: Good (on-time)	Dr. Bank Account RM500 Cr. Accounts Receivable RM500
ALT	Scenario: Payment overdue (Day 45) • Auto reminder sent Day 35 • Credit hold applied Day 40	→ Outstanding: RM500 → Aging: 31-60 days (overdue) → Credit hold: Cannot place new orders → Escalation to collections team	No entry (still receivable) If eventually bad debt: Dr. Bad Debt Expense RM500 Cr. Accounts Receivable RM500

Scenario 5: Month-End Financial Closing
                    
                        
                            Step
                            Accounting Action
                            Reports Generated
                            Compliance
                        

                            1
                            Auto-close month (Day 1 of next month)
• All POS transactions posted
• All inventory movements recorded
• Bank reconciliation started
                            → Sales Summary by outlet
→ Inventory valuation report
→ Outstanding AR/AP aging
→ Cash flow statement
                            → SST-02 return data ready
→ e-Invoice summary (MyInvois)
→ EPF/SOCSO submissions prepared
                        

                            2
                            Depreciation calculation
• Fixed assets (kitchen equipment, furniture)
• Auto-calculate monthly depreciation
                            → Fixed asset register
→ Depreciation schedule
                            Dr. Depreciation Expense RM800
Cr. Accumulated Depreciation RM800
                        

                            3
                            Accruals & prepayments
• Utility bills (not yet received)
• Insurance prepaid
• Rent accrued
                            → Accrual register
→ Prepayment schedule
                            Dr. Utility Expense RM1,200
Cr. Accrued Expenses RM1,200

Dr. Insurance Expense RM500
Cr. Prepaid Insurance RM500
                        

                            4
                            Generate financial statements
• Income Statement (P&L)
• Balance Sheet
• Cash Flow Statement
                            → Full financial pack
→ Variance analysis (vs budget)
→ KPI dashboard
→ Management reports
                            → MPERS compliant format
→ Audit trail complete
→ Export to accountant
→ Director approval workflow
                        

                            5
                            Tax & statutory submissions
• SST-02 return (if applicable)
• e-PCB submission
• EPF/SOCSO submissions
                            → SST-02 form with supporting data
→ e-PCB CSV file
→ Form A (EPF), Form 8A (SOCSO)
                            → Submit to LHDN (SST, PCB)
→ Submit to KWSP (EPF)
→ Submit to PERKESO (SOCSO)
→ Payment vouchers for statutory
                        

                

Step	Accounting Action	Reports Generated	Compliance
1	Auto-close month (Day 1 of next month) • All POS transactions posted • All inventory movements recorded • Bank reconciliation started	→ Sales Summary by outlet → Inventory valuation report → Outstanding AR/AP aging → Cash flow statement	→ SST-02 return data ready → e-Invoice summary (MyInvois) → EPF/SOCSO submissions prepared
2	Depreciation calculation • Fixed assets (kitchen equipment, furniture) • Auto-calculate monthly depreciation	→ Fixed asset register → Depreciation schedule	Dr. Depreciation Expense RM800 Cr. Accumulated Depreciation RM800
3	Accruals & prepayments • Utility bills (not yet received) • Insurance prepaid • Rent accrued	→ Accrual register → Prepayment schedule	Dr. Utility Expense RM1,200 Cr. Accrued Expenses RM1,200 Dr. Insurance Expense RM500 Cr. Prepaid Insurance RM500
4	Generate financial statements • Income Statement (P&L) • Balance Sheet • Cash Flow Statement	→ Full financial pack → Variance analysis (vs budget) → KPI dashboard → Management reports	→ MPERS compliant format → Audit trail complete → Export to accountant → Director approval workflow
5	Tax & statutory submissions • SST-02 return (if applicable) • e-PCB submission • EPF/SOCSO submissions	→ SST-02 form with supporting data → e-PCB CSV file → Form A (EPF), Form 8A (SOCSO)	→ Submit to LHDN (SST, PCB) → Submit to KWSP (EPF) → Submit to PERKESO (SOCSO) → Payment vouchers for statutory

                ⚡ Real-Time Integration Benefits
                Zero Double Entry — Every POS transaction automatically creates accounting entries
Always Accurate — Inventory, sales, and accounts update in real-time, no reconciliation needed
Instant Visibility — Management can view financial position and P&L at any moment
Audit Trail — Every transaction traceable from POS receipt to general ledger
Compliance Ready — SST, e-Invoice, EPF, SOCSO all automated with proper documentation
Time Savings — Month-end closing takes hours, not days. No manual posting required.

            

05POS FEATURES

POS Terminal

Touch-optimized interface
Quick menu search
Modifiers & customization
Split billing
Multi-payment methods
Receipt printing & email

Kitchen Display (KDS)

Real-time order queue
Station routing
Course timing
Bump screen
Priority alerts
Order recall

Table Management

Visual floor plan
Real-time status
Reservations
Wait list
Section assignment
Turn time tracking

Club/VIP Module

VIP table booking
Minimum spend tracking
Bottle service
Membership tiers
Host commission
Floor map view

QR Ordering

Scan-to-order menu
Self-service ordering
Real-time updates
Payment integration
Multi-language
Promotions display

Loyalty Program

Points accumulation
Tier management
E-wallet
Birthday rewards
Referral program
Member app

06ERP & ACCOUNTING FEATURES

General Ledger

Chart of Accounts
Journal entries
Multi-currency
Cost center tracking
Intercompany
Financial statements

Accounts Receivable

Customer management
Invoicing
Payment collection
Credit control
Aging analysis
Dunning letters

Accounts Payable

Vendor management
Purchase invoices
Payment processing
3-way matching
Payment scheduling
Vendor aging

HR Management

Employee database
Organization chart
Document management
Performance tracking
Training records
Self-service portal

Payroll

Salary processing
EPF, SOCSO, EIS, PCB
Allowances & benefits
OT calculation
Payslip generation
Bank file export

Inventory

Stock management
Multi-warehouse
Stock transfers
Batch tracking
Reorder alerts
Stocktake

07MALAYSIA & INDONESIA COMPLIANCE

The platform comes pre-configured with regulatory requirements for both Malaysia and Indonesia. Our system ensures full compliance with all statutory obligations for accounting, taxation, e-invoicing, and payroll in both countries.

Malaysia - Statutory Compliance

SST (6%/10%) EPF/KWSP SOCSO/PERKESO EIS/SIP PCB/MTD HRDF

Requirement	Coverage
MyInvois e-Invoice	Full integration with LHDN MyInvois portal, automatic e-invoice generation, QR code, real-time validation, consolidated invoices, self-billed invoices
Sales & Service Tax (SST)	Auto-calculation (6%/10%), SST-02 returns, exemption handling, zero-rated and exempt transactions
Accounting Standards	MPERS (Malaysian Private Entities Reporting Standard) and MFRS compliance, audit trail, financial reporting
EPF/KWSP	All contribution rates (11%/12%/13%), automatic calculation, Form A, Borang A, e-Caruman integration
SOCSO/PERKESO	Employment Injury & Invalidity schemes, automatic contribution calculation, Form 8A
EIS/SIP	Employment Insurance System contributions, automatic calculation and reporting
PCB/MTD	Monthly tax deduction, TP1/TP3 forms, e-PCB submission ready, EA form generation
HRDF	Human Resource Development Fund contribution calculation and tracking
Payment Gateways	FPX, iPay88, GrabPay, Touch 'n Go eWallet, Boost, DuitNow QR

Indonesia - Statutory Compliance

PPN (11%) BPJS Kesehatan BPJS Ketenagakerjaan PPh 21 e-Faktur e-SPT

Requirement	Coverage
e-Faktur (DJP)	Full integration with DJP e-Faktur 3.0, automatic NSFP management, prepopulated format, QR code, Faktur Pajak Pengganti, Nota Retur
PPN (VAT) 11%	Automatic PPN calculation, Faktur Pajak generation, PKP compliance, input-output PPN tracking, e-SPT masa PPN
Accounting Standards	SAK (Standar Akuntansi Keuangan) compliance, PSAK alignment, financial statement formats
PPh 21 (Income Tax)	Employee tax calculation, PTKP (non-taxable income), progressive tax rates, Form 1721-A1, e-SPT PPh 21
BPJS Kesehatan	Health insurance contribution (5% employer, 1% employee), automatic calculation, reporting
BPJS Ketenagakerjaan	JKK (work accident), JKM (death), JHT (old age), JP (pension) contributions, automatic rates based on risk classification
e-SPT Integration	CSV export for e-SPT Masa PPN, e-SPT Masa PPh 21, automatic format compliance
Payment Gateways	GoPay, OVO, DANA, ShopeePay, LinkAja, QRIS (Quick Response Code Indonesian Standard)

Full Accounting & Tax Compliance

Malaysia & Indonesia Ready: Our system handles all accounting standards, tax calculations, statutory contributions, and e-invoicing requirements for both countries automatically. Stay compliant without the complexity.

Dual Accounting Standards — MPERS/MFRS for Malaysia, SAK/PSAK for Indonesia
Automated Tax Filing — SST-02, e-PCB (Malaysia) | e-SPT PPN, e-SPT PPh 21 (Indonesia)
E-Invoice Integration — MyInvois (Malaysia) | e-Faktur 3.0 (Indonesia)
Payroll Compliance — EPF, SOCSO, EIS, PCB (Malaysia) | BPJS, PPh 21 (Indonesia)
Audit Ready — Complete transaction logs, approval workflows, document trails

7AMULTI-CURRENCY & MULTI-COUNTRY SUPPORT

Our system is designed to support global business operations with comprehensive multi-currency and multi-country capabilities, making it easy to expand your business across borders.

Multi-Currency Features

Feature	Description
Multiple Currency Support	Support for RM (Malaysia) and IDR (Indonesia) with real-time currency conversion
Real-Time Exchange Rates	Automatic exchange rate updates from major financial sources or manual rate configuration
Multi-Currency Transactions	Process sales, purchases, and payments in different currencies with automatic conversion
Currency-Specific Pricing	Set different prices for the same product in multiple currencies
Exchange Gain/Loss Tracking	Automatic calculation and posting of realized and unrealized foreign exchange gains/losses
Multi-Currency Reports	Financial reports in base currency with drill-down to original transaction currency

Multi-Country Features

Feature	Description
Country-Specific Tax Rules	SST for Malaysia and PPN (VAT) for Indonesia with automatic tax calculation and reporting
Local Payment Gateways	Malaysia: FPX, iPay88, GrabPay, Touch 'n Go, Boost, DuitNow \| Indonesia: GoPay, OVO, DANA, ShopeePay, LinkAja, QRIS
E-Invoice Compliance	Malaysia: MyInvois integration ready for LHDN e-Invoice mandate \| Indonesia: e-Faktur integration with DJP (Direktorat Jenderal Pajak) for PPN reporting
Statutory Compliance	Support for country-specific payroll, tax filing, and regulatory requirements
Localization	Multi-language support for Malaysia (English, Malay, Chinese, Tamil) and Indonesia (English, Indonesian)
Date & Number Formats	Automatic formatting based on country standards (DD/MM/YYYY vs MM/DD/YYYY, thousand separators, etc.)
Inter-Company Transactions	Manage transactions between entities in different countries with proper accounting treatment

E-Invoice Compliance - Malaysia & Indonesia

Country	System	Features & Compliance
Malaysia	MyInvois (LHDN)	• API integration with MyInvois portal • Automatic e-Invoice generation and validation • QR code generation for invoices • Real-time submission and status tracking • Consolidated e-Invoice for multiple transactions • Self-billed e-Invoice support • Full compliance with IRBM requirements • Ready for phased implementation (Aug 2024 onwards)
Indonesia	e-Faktur (DJP)	• Integration with DJP e-Faktur system • Automatic NSFP (Nomor Seri Faktur Pajak) management • e-Faktur 3.0 compliant (prepopulated format) • CSV import/export for e-SPT reporting • PKP (Pengusaha Kena Pajak) certificate management • Faktur Pajak Pengganti (replacement invoice) support • Nota Retur and credit note handling • QR code integration for invoice validation

E-Invoice Ready from Day 1

Stay Compliant, Stay Ahead: Our system is fully prepared for Malaysia's MyInvois mandate and Indonesia's e-Faktur requirements. Automatic invoice generation, real-time validation, and seamless government portal integration ensure you're always compliant with zero manual intervention.

Automatic Generation — Every transaction automatically creates compliant e-invoices
Real-Time Validation — Pre-submission checks ensure error-free submissions
Audit Trail — Complete history of all e-invoice submissions and responses
Error Handling — Automatic retry and notification for failed submissions
Backup & Recovery — All invoices stored locally and backed up securely

Malaysia & Indonesia Ready

Perfect for businesses operating in Malaysia and Indonesia. Whether you're managing operations in Kuala Lumpur and Jakarta, or planning expansion across both countries, our system provides unified management with full local compliance. Single platform, two countries, seamless operations.

7BEASY INTEGRATION WITH HARDWARE

Our POS & ERP system seamlessly integrates with a wide range of hardware devices, making deployment quick and hassle-free. We support industry-standard protocols and popular manufacturers.

Supported Hardware Categories

Receipt Printers

Type	Supported Models & Protocols
Thermal Printers	Epson TM-T82, TM-T88, Star TSP143, TSP650, Citizen CT-S310, CT-S4000 \| ESC/POS, Star Line Mode
Network Printers	All Ethernet and WiFi-enabled receipt printers with ESC/POS or Star protocol
USB Printers	Any USB thermal printer with standard drivers (Windows, Linux, Android)
Bluetooth Printers	Mobile receipt printers for tablets and smartphones

Payment Terminals

Type	Supported Models & Integration
Card Readers	Ingenico, Verifone, PAX Technology terminals with EMV chip & PIN
Contactless/NFC	Support for contactless cards, Apple Pay, Google Pay, Samsung Pay
QR Code Scanners	Integration with DuitNow QR, GrabPay QR, Touch 'n Go eWallet, Boost
Cash Drawers	Automatic opening via printer kick (RJ11/RJ12) or standalone USB models

Barcode & Label Equipment

Type	Supported Models & Features
Barcode Scanners	Zebra, Honeywell, Datalogic \| 1D/2D barcode scanning \| USB, Bluetooth, Wireless
Label Printers	Zebra ZD series, TSC, Dymo for product labels, price tags, shipping labels
Handheld Terminals	Mobile computers with integrated scanners for inventory counting and stock management

Display & Customer-Facing

Type	Supported Models & Features
Customer Display	Pole displays (LCD/LED) showing item prices and totals \| Epson, Bematech, Partner
Kitchen Display System	Any touchscreen monitor or tablet running the KDS interface
Digital Signage	Menu boards and promotional displays via HDMI output

Scales & Measurement

Type	Supported Models & Integration
Digital Scales	POS-integrated weighing scales for bulk items \| Serial/USB connection
Label Printing Scales	Combined scale and label printer for fresh produce and deli items

Biometric & Access Control

Type	Supported Models & Features
Fingerprint Scanners	Employee clock-in/out and access control \| USB and network-based devices
Face Recognition	Contactless employee authentication for time attendance
RFID Card Readers	Employee cards and membership cards

🔌 Plug-and-Play Integration

Zero Programming Required: Our system auto-detects most hardware devices and provides simple configuration wizards. Whether you're using USB, Ethernet, Bluetooth, or WiFi connections, setup takes minutes, not hours.

Automatic Driver Installation — System detects and installs necessary drivers
Device Testing Tools — Built-in diagnostic tools to verify connectivity
Template Library — Pre-configured settings for popular hardware models
Cloud Configuration — Set up once, deploy to multiple terminals
Fallback Support — Continues operating even if a device fails

08CUSTOMIZATION SCOPE

While the base platform provides 80-90% of functionality out-of-the-box, we will customize the following areas to match EJ-Groups' specific requirements:

POS Customizations

Branding & UI themes

Menu structure & modifiers

Loyalty program rules

Receipt templates

VIP tier configurations

Floor plan layouts

Kitchen routing rules

Outlet-specific settings

ERP Customizations

Chart of Accounts setup

Approval workflows

Report templates

Payroll components

Leave policies

Inventory categories

Vendor payment terms

Cost center structure

Integrations

Payment gateway connections

Bank file formats

E-invoicing preparation

Existing data migration

09IMPLEMENTATION TIMELINE

3 Months

Total Project Duration

Month 1: Acquisition & Setup

Weeks 1–4

Software acquisition and license transfer
Development environment setup
Requirements gathering & gap analysis
Customization planning
Data migration planning

Month 2: Customization & Configuration

Weeks 5–8

POS branding & UI customization
Menu and outlet configuration
Chart of Accounts setup
Payroll components configuration
Payment gateway integration
User acceptance testing (Phase 1)

Month 3: Testing & Go-Live

Weeks 9–12

Full system testing
Data migration execution
Staff training
Pilot outlet go-live
Full rollout
GO-LIVE

Post Go-Live Support

We provide 3 months of intensive support after go-live, followed by ongoing maintenance and support packages. Any issues discovered during the first month are fixed at no additional cost.

10COMMERCIAL MODEL & LICENSING

We offer flexible licensing options designed to scale with your business. After analyzing various commercial models, we recommend a hybrid per-store licensing model that provides the best value and predictability for multi-outlet operations.

Licensing Model Comparison

Model	How It Works	Advantages	Disadvantages
Per User License	Pay for each individual user account that accesses the system Example: RM150/user/month	Pay only for active users Fair for small teams Easy to understand Common in enterprise software	✗ Costs escalate quickly with staff growth ✗ Discourages adding users ✗ Complex tracking (seasonal staff, part-timers) ✗ Unpredictable monthly costs ✗ Not suitable for high-staff-turnover businesses
Per Store License RECOMMENDED	Fixed price per outlet/location regardless of user count Example: RM3,500/store/month	Unlimited users per store Predictable monthly costs Scales with business growth No overhead tracking users Encourages full staff adoption Simple license management Perfect for multi-outlet retail/F&B	✗ Higher upfront cost for single store ✗ May be expensive for very small operations (<5 staff)
Perpetual License (One-Time)	Pay once upfront for lifetime access with optional annual maintenance Example: RM150,000 + RM18,000/year support	Own the software forever Full source code ownership No recurring fees (except support) Good for long-term budgeting Suitable for self-hosted deployment	✗ High upfront capital expenditure ✗ Large initial investment ✗ Upgrades may require additional cost ✗ Maintenance/support still recurring

Our Recommendation: Per-Store Licensing Model

Why Per-Store Works Best for F&B & Retail:

Unlimited Users Per Store — Add cashiers, waiters, kitchen staff, managers without worrying about license costs. Perfect for businesses with high staff turnover.
Predictable Costs — You know exactly what each location costs monthly. Easy budgeting and financial planning.
Scales with Growth — Open a new outlet? Add one license. Close an outlet? Remove one license. Your software costs match your business footprint.
No User Management Overhead — No need to track who's active, deactivate leavers, count concurrent users. Just focus on running your business.
Encourages Adoption — When users are unlimited, everyone uses the system properly. No shortcuts or shared logins that compromise security and reporting.
Fair Pricing — Each location generates revenue and incurs costs. Paying per location aligns software costs with business economics.

Recommended Pricing Structure (Per-Store Model)

Starter

1 Store

Perfect for single outlet

RM 4,500

per store/month

Total: RM 4,500/mo

POS + ERP + Accounting (full suite)

Unlimited users

3 POS terminals

Cloud hosting included

8×5 support

Mobile app access

Recommended

Growth

2-5 Stores

Best for growing chains

RM 3,500

per store/month

SAVE 22%

Total: RM 7K - 17.5K/mo

Everything in Starter

Unlimited POS terminals

Multi-store inventory transfer

Consolidated reporting

24×7 support

Dedicated account manager

Enterprise

6-10 Stores

Advanced features

RM 3,000

per store/month

SAVE 33%

Total: RM 18K - 30K/mo

Everything in Growth

Advanced analytics & BI

Custom integrations (2 APIs)

Priority support (2-hour SLA)

Quarterly business review

White-label mobile apps

Corporate

11+ Stores

Full enterprise solution

RM 2,500

per store/month

SAVE 44%

Total: RM 27.5K+/mo

Everything in Enterprise

Unlimited API integrations

Custom module development

1-hour critical issue SLA

On-site support (quarterly)

Full source code access

Dedicated development team

Quick Feature Comparison

Feature	Starter 1 Store	Growth 2-5 Stores	Enterprise 6-10 Stores	Corporate 11+ Stores
Price per Store/Month	RM 4,500	RM 3,500 Save 22%	RM 3,000 Save 33%	RM 2,500 Save 44%
Unlimited Users per Store
POS Terminals per Store	3 terminals	Unlimited	Unlimited	Unlimited
Support Coverage	8×5	24×7	24×7	24×7
Support SLA	Standard	4-hour	2-hour	1-hour
Dedicated Account Manager	—
Advanced Analytics & BI	—	—
API Integrations	Standard	Standard	2 Custom	Unlimited
Source Code Access	—	—	—
Dedicated Dev Team	—	—	—

Implementation & Setup Fees (One-Time)

Component	Cost	What's Included
Initial Setup & Configuration	RM 25,000	• Software installation & deployment • Database setup & optimization • Chart of accounts configuration • Company profile & branding • Security & user roles setup • System integration testing
Data Migration	RM 8,000	• Customer/supplier data import • Product catalog migration • Opening balances (GL, AR, AP) • Historical transaction import (up to 3 years) • Data validation & reconciliation
Training & Documentation	RM 12,000	• 5 days comprehensive training • Role-based training modules • Train-the-trainer sessions • User manuals & video tutorials • SOPs for daily operations
Customization (if required)	RM 15,000 - RM 50,000	• Custom reports & dashboards • Workflow modifications • Third-party integrations • Custom modules • Special business logic (Price depends on complexity)
TOTAL (Typical 5-Store Setup)	RM 45,000 - RM 95,000	One-time investment covering full implementation, migration, and training. Payback period: 8-15 months based on operational savings.

Optional Add-Ons (Monthly)

Add-On Service	Price Per Month	Description
Additional POS Terminals	Included	Unlimited POS terminals included in per-store license. No additional charge.
Mobile App - Customer Facing	RM 1,500/month	White-label mobile app for customers (ordering, loyalty, rewards) with push notifications
Advanced Business Intelligence	RM 2,000/month	AI-powered analytics, predictive insights, custom dashboards, automated reports
SMS/WhatsApp Notifications	RM 500/month + RM0.10/SMS	Automated customer notifications for orders, promotions, receipts via SMS/WhatsApp
Online Ordering Portal	RM 800/month	Self-service web ordering portal integrated with POS, online payment gateway
Extended Support (24x7)	RM 3,000/month	Round-the-clock support with 1-hour critical issue SLA (upgrade from 8x5 support)
Dedicated DevOps Engineer	RM 8,000/month	Part-time dedicated engineer for custom development, optimizations, integrations

11TERMS & CONDITIONS

Term	Details
Software License	Full source code ownership, perpetual license, no per-user fees
Warranty	3 months post go-live covering all defects and bugs
Support	12 months support included, with SLA for critical issues (4-hour response)
Training	Comprehensive training for all user roles included
Data Migration	Migration of existing data included (up to 3 years historical data)
Change Requests	Scope changes beyond agreed customization quoted separately

                What You Own
                Full source code — No vendor lock-in, you can modify or extend as needed
All customizations — Everything we build becomes yours
No recurring license fees — One-time purchase, own forever
Documentation — Complete technical and user documentation

            